Due to ongoing high demand for shipping services nationwide and continued impacts from COVID-19 related restrictions, you may experience some variability in our standard delivery timelines. At autotippro.com, we understand that receiving your Car Hitch and auto parts promptly is important, and we want to keep you informed about potential shipping delays. Please be assured that our team is working diligently to process and ship in-stock items from our warehouse either on the same day or the next business day after you place your order.
We rely on trusted shipping providers who are navigating increased volumes and implementing necessary safety protocols. As a result, it’s important to be aware that delivery times for your car hitch and other automotive accessories might occasionally take longer than initially expected. Furthermore, please note that many carriers have suspended delivery time guarantees across all service levels, including expedited shipping options.
For the most up-to-date information directly from our primary shipping partners, please refer to their service alert pages:
To ensure your car hitch and auto parts arrive as quickly and safely as possible, autotippro.com primarily utilizes UPS for the majority of our shipments. UPS has consistently proven to be a leader in package delivery, and we trust their network to get your orders to you efficiently and in excellent condition. In fact, we are proud that approximately 98% of our orders reach our customers within 4 to 5 business days. Please keep in mind that standard business days exclude weekends, as major carriers like UPS do not typically operate on Saturday and Sunday.
While UPS is our preferred carrier, depending on factors such as package size, weight, and destination, autotippro.com may occasionally choose to ship your order through an alternative carrier at our discretion to optimize delivery speed and reliability.
We do have some limitations regarding shipping destinations. Unfortunately, we are currently unable to ship orders to Puerto Rico, P.O. Boxes, or APO/FPO addresses. We do offer shipping to Hawaii via 2nd Day UPS Air. At this time, we do not process shipments to Mexico, Canada, or any locations outside of North America. In rare instances involving special case orders that require exceptional handling or incur additional costs, we reserve the right to apply supplementary shipping charges. Should your order fall into this category, we will proactively communicate any such charges to you for your approval before proceeding with the shipment.
Keep an eye out for our special free freight promotions, which are frequently available and applicable to most orders. However, please be aware that some oversized items, particularly those requiring truck freight, may be subject to additional shipping fees. As always, we will inform you of any exceptions at the time you place your order.
All shipments requiring truck freight must be delivered to a verified commercial business address. Residential deliveries for truck freight are possible but will incur additional service charges. Furthermore, we do not ship oversized products via truck freight outside of the contiguous 48 United States. For customers with specific shipping needs or questions about oversized product shipments, please do not hesitate to contact our dedicated Customer Service team for personalized assistance and available options.
Finally, please be aware that refused shipments for which we have not received prior notification will be subject to charges for both outbound and return shipping costs. In addition, refused shipments may also incur handling charges of up to 15%. We encourage you to contact us if you have any concerns or need to modify your order to avoid these charges.
