Renting a car at Portland International Airport (PDX) offers a convenient way to explore the city and its surrounding areas. For travelers with mobility challenges, accessible transportation options are readily available. Taxi services and Transportation Network Companies (TNCs) like Uber and Lyft provide wheelchair-accessible vehicles (WAVs). You can request a WAV through your TNC app or by contacting PDX WAV directly at 503-865-4WAV (503-865-4928). This service operates 24/7, ensuring accessibility around the clock.
Ground transportation providers typically drop off passengers on the departures level or at a location most convenient for the individual. Those requiring wheelchair assistance or with limited mobility can request drop-off on the upper level (Departures/Ticketing) inner roadway. Clearly communicate your mobility needs to your chosen transportation service to ensure a smooth and accessible experience. While drivers are not obligated to, they can obtain a ticket at the hold lot or commercial roadway booth to indicate they have a passenger requiring special assistance. This ticket, placed on the windshield, can expedite the drop-off or pick-up process on the inner roadway.
For those opting for car rentals at Portland Airport, it’s recommended to book in advance and specify any accessibility requirements. Major rental companies offer a range of vehicles, and confirming your needs beforehand ensures a suitable car is available upon arrival. Picking up your rental car directly at the airport eliminates the need for additional transfers, simplifying your travel experience.
For further information on the PDX WAV program, contact the Portland Bureau of Transportation at PDXWAV@PortlandOregon.gov or 503-823-7483. Alternatively, reach out to the Port’s Ground Transportation Office at 503-415-6686 or april.murchinson@portofportland.com.
