Sending care packages to incarcerated loved ones can be a complex process. This guide provides a detailed overview of Access Securepak, a leading provider of inmate care package services, outlining procedures, rules, and helpful tips for a smooth and successful experience.
Understanding Access Securepak
Access Securepak is a specialized service designed to streamline the delivery of care packages to inmates, ensuring security and minimizing contraband. The program offers a convenient way for family and friends to provide inmates with permitted items, reducing the administrative burden on correctional facilities.
Ordering Inmate Care Packages
Access Securepak offers multiple convenient ordering methods:
- Online: Visit marylandpackage.com for a user-friendly online ordering experience.
- Phone: Call 1-800-546-6283 to place your order with a representative. Automated systems are available 24/7. Live bilingual representatives are available Monday-Friday 8:30 AM – 11:59 PM EST and Saturday 11 AM – 5 PM EST.
- Mail: Send your order form with payment to: Access Securepak (MD), 10880 Linpage Place, St. Louis, MO 63132. Download the order form here.
Payment Methods for Inmate Care Packages
Accepted payment methods include:
- Credit/Debit Cards (VISA, MasterCard, Discover)
- Prepaid cards with a verifiable US address
- Cashier’s checks
- Money orders
Personal checks are not accepted and will be returned. Credit/debit and prepaid card transactions are processed on the order date. Refunds are credited to the original payment method. Allow extra processing time for prepaid card refunds. Access Securepak reserves the right to adjust orders for insufficient funds.
Sales Tax and Fees for Inmate Care Packages
A 6% sales tax applies to hygiene products, candy, and processing fees. For example, a $33.52 food order and a $48.47 hygiene order would have a tax calculation of ($48.47 x 0.06) + ($6.95 processing fee x 0.06) = $7.37 total tax. The total due would be $33.52 + $48.47 + $6.95 + $7.37 = $89.36.
Eligibility and Spending Limits for Inmate Care Packages
Access Securepak verifies inmate eligibility before shipping. There’s a $100 spending limit per inmate per quarter. Multiple packages can be sent, but the combined value cannot exceed the quarterly limit. Consolidation of orders is automatic to ensure compliance.
Catalog Changes and Product Information
Product availability and specifications are subject to change without notice. While Access Securepak strives for accuracy, manufacturer updates may affect item design, color, size, or style. Consult the marylandpackage.com website for the most up-to-date information. Be aware that food items may contain common allergens. Check ingredient lists before consumption. Prices and offers are subject to change and availability.
Getting Started with Access Securepak
Begin sending Inmate Care Packages today! Visit marylandpackage.com to order online or download the order form here for mail-in orders. You can also start shopping online here.
Contacting Customer Service
For questions or assistance, visit marylandpackage.com or call 1-800-546-6283.
