Renting a car at Portland International Airport (PDX) offers convenient transportation, but accessible options are also readily available for travelers with disabilities. Taxi services and Transportation Network Companies (TNCs) like Uber and Lyft provide wheelchair-accessible vehicles (WAVs). You can request a WAV through your TNC app or by contacting PDX WAV directly at 503-865-4WAV (503-865-4928). This service is available 24/7.
Ground transportation providers typically drop off passengers on the departures level or at a location most convenient for the individual. For those requiring wheelchair assistance, taxis are available on the lower level outer roadway at baggage claim. Passengers with limited mobility can also request drop-off on the upper level (Departures/Ticketing) inner roadway. Clearly communicate your mobility needs to your transportation provider to ensure a smooth experience.
Drivers may choose to obtain a ticket from the hold lot or commercial roadway booth before dropping off passengers on the inner roadway. While not mandatory, this ticket signals to airport staff that the driver has a passenger requiring assistance, potentially expediting the process.
For further information about accessible transportation at PDX, you can reach out to the Portland Bureau of Transportation via email at PDXWAV@PortlandOregon.gov or by phone at 503-823-7483. The Port’s Ground Transportation Office can also be contacted at 503-415-6686 or via email at april.murchinson@portofportland.com.
