Welcome to Complete Family Care and Laser Center, where we have been dedicated to serving families of all ages in the North Country since 2005. As a private, patient-centered medical home recognized by the NCQA, our team of providers and staff are committed to coordinating all your healthcare needs under one roof. We believe in providing comprehensive and coordinated care, working closely with you to develop personalized care plans and encourage your active participation in your health journey.
Your Family’s Health is Our Priority
At Complete Family Care, we embrace the Patient-Centered Medical Home model. This means we focus on providing holistic care that is tailored to your individual needs. Our approach involves:
- Comprehensive Care: We offer a wide range of services to address the diverse healthcare needs of your entire family, from infants to seniors.
- Coordinated Care: Our team works collaboratively to ensure seamless coordination of your healthcare, whether it’s preventive care, chronic disease management, or specialist referrals.
- Patient-Centered Approach: You are at the heart of everything we do. We value open communication, shared decision-making, and empower you to be an active participant in your healthcare.
- Evidence-Based Medicine: Our providers are committed to practicing evidence-based medicine, ensuring you receive the most effective and up-to-date treatments and preventive strategies.
We believe in building long-lasting relationships with our patients and their families, providing a welcoming and supportive environment where you feel comfortable and cared for.
Conveniently Located in Watertown, NY
Complete Family Care and Laser Center
18983 U.S. Route 11
Watertown, NY 13601
Phone: 315-782-0059
Fax: (315) 782-0226
We are easily accessible on outer Washington Street, near the car dealerships, next to the Scrub Hub, and across from Taco Joy (formerly Mike’s PigPen). For GPS navigation, please use the address 18983 US Rt 11 Watertown, NY 13601.
General Practice Information
We strive to make Complete Family Care feel like your medical home. Our goal is to provide you and your family with comprehensive, coordinated, and patient-centered care. We emphasize preventive services and the ongoing management of chronic conditions, always using evidence-based medical practices. We encourage you to be an active participant in your healthcare by working with us to develop care plans and reviewing your treatment options together.
Office Hours
Please note: Our office is closed for lunch from 12-1 PM, Monday through Thursday.
| Day | Hours |
|---|---|
| Monday | 7:00 AM – 4:00 PM |
| Tuesday | 7:00 AM – 4:00 PM |
| Wednesday | 7:00 AM – 4:00 PM |
| Thursday | 7:00 AM – 4:00 PM |
| Friday | 7:00 AM – 1:00 PM |
| Saturday | CLOSED |
| Sunday | CLOSED |
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Insurances Accepted
We accept a wide range of insurance plans to ensure access to quality healthcare for our patients. These include:
- Medicare
- Aetna (through Multiplan)
- Cigna (through PHCS)
- Excellus/Blue Cross Blue Shield
- Champva
- First Health/Coventry
- Health Now
- Martin’s Point
- MVP
- UMR
- Meritain
Please be aware that we are currently not accepting:
- Medicaid
- Worker’s Comp or No Fault
- Tricare/Humana Military (However, we do accept Martin’s Point)
- Fidelis
- CDPHP
For specific questions regarding your insurance coverage, please contact our office, and our staff will be happy to assist you.
Hospital Affiliation
Dr. Williams is dedicated to providing exceptional patient care within our office setting. While hospital care is managed by hospitalists at Samaritan Medical Center, Dr. Williams maintains her affiliation with Samaritan Medical Center as a Community Active Staff Member. This ensures a smooth transition of care should you require hospitalization. The Hospitalist Program at SMC specializes in the care of hospitalized patients. Upon discharge, you will return to Complete Family Care for follow-up and continued care.
For more information about the Hospitalist Program and Samaritan Medical Center, please visit http://www.samaritanhealth.com/our-services/hospitalist-program.
At Complete Family Care and Laser Center, we are committed to providing comprehensive and compassionate healthcare for your entire family. We welcome new patients and look forward to partnering with you on your journey to wellness. Contact us today to schedule an appointment.
