EpicCare Link, Tower Health’s secure online platform, empowers healthcare providers with real-time access to patient information, fostering seamless collaboration and enhanced care coordination. This platform offers a centralized hub for referring providers, specialists, post-acute care facilities, and clinical staff to stay informed about their patients’ progress within the Tower Health system.
Accessing Crucial Patient Data with EpicCare Link
EpicCare Link provides a comprehensive view of a patient’s medical record, mirroring the information available in Epic Hyperspace. This includes:
- Patient Encounters: Details of appointments, admissions, and consultations.
- Laboratory Results: Access to complete blood work, urine analysis, and other lab reports.
- Imaging Studies: Review of X-rays, CT scans, MRIs, and other imaging results.
- Physician Notes: Insight into progress notes, consultation reports, and discharge summaries.
- Procedures: Information on surgical procedures, diagnostic tests, and other interventions.
- Medication Lists: Up-to-date records of prescribed medications, dosages, and administration routes.
Real-Time Updates and Secure Communication
EpicCare Link ensures that healthcare providers receive timely updates as soon as patient information is entered into the electronic medical record. This real-time access facilitates proactive interventions and informed decision-making. The platform also features secure physician-to-physician messaging through InBasket, enabling efficient communication and collaboration among care teams.
Effortless Implementation and Robust Security
EpicCare Link is a web-based program, eliminating the need for additional software installations and ensuring compatibility with various electronic medical record systems. The platform prioritizes patient privacy and adheres to HIPAA regulations. Each authorized user receives a unique login, and system usage is continuously monitored to maintain confidentiality. Furthermore, billing staff can leverage EpicCare Link for Affiliate Provider Review, efficiently verifying documentation to support charges.
Getting Started with EpicCare Link
For existing Tower Health EpicCare Link users, new user accounts can be requested by the Site Administrator through their existing account. Detailed instructions for new user requests are available in the Site Admin Guide, accessible via Quick Links on the EpicCare Link homepage. Site Administrators manage user access, conduct annual reviews, and assist with account issues like locked accounts, password resets, and two-factor authentication setup.
For new sites without prior access to Tower Health’s EpicCare Link, further instructions for enrollment are available. Contact Tower Health for assistance with the enrollment process.
Support and Assistance
For password resets or login issues, contact your Site Administrator. Alternatively, reach out to the Tower Health Service Desk at 484-628-8151. For guidance on logging in and setting up two-factor authentication, refer to the provided PDF resource.
Enhancing Patient Care Through Collaboration
EpicCare Link significantly enhances patient care coordination and communication among healthcare providers. Its user-friendly interface, comprehensive data access, and robust security features empower care teams to deliver informed, efficient, and patient-centered care.
